To update your video thumbnail, you must replace the image file in the DME. This will keep the Video ID and metadata consistent so video views and other analytics may continue to be credited towards the same asset.
1. Login to dme.inform.com
2. From the Media section, drop down the "Videos" menu and select "Uploads" to bring you here.
3. Click the pencil icon on top of each video card to edit.
4. In the pop-out window, under Thumbnail, select "Choose File." Upload the file from your hard drive and be sure to "Save Changes" at the bottom right corner.
You can also navigate from the "Videos" page by clicking the wrench icon in the top of the video card to "Manage Video."
Please contact your Inform Manager or PartnerSupport@inform.com for additional support.